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Postmates Review: Should you be Using this Food Delivery App?

Written By: Paul

Last Updated on December 23, 2021

Postmates is one of few services that allow you to get home delivery on food (and other items) from different local businesses on one app along with Doordash and Ubereats. The brand was founded in 2011, and it rose to popularity with the wave of third-party food delivering services.

The company also markets itself as a way to make money for part-time job seekers and people who need a side gig. Becoming a Postmate driver allows you to get paid from tips and per delivery order. All you have to do to start driving for Postmates is pass a background check.

The service has a lot of positive reviews because it easily connects people to a large number of businesses. They have so many partners that you can surely find any food that you're craving at almost any time of day. Lastly, they offer lots of discounts for new users that you can find once you make a profile.

Find out where Postmates ranked in our review of the top food delivery apps.

Postmates At A Glance

  • Best Match For: Hungry people looking for quick delivery of delicious meals from nearby restaurants.
  • Commitment Level: No commitments - Order at any time; Membership
  • Availability: Available in almost 3,000 cities across the US
  • Value: Meal prices and delivery fees depend on the select restaurant and your location
  • Type: Easy-to-use food delivery app

How Postmates Works

As a Postmates customer, you are able to order food from all sorts of places in your area. Though the company promotes its ability to connect people to small businesses, you can also order from fast food places and chain restaurants.

How do you get started? Placing orders is simple:

  • Get the app and create an account
  • Enter your location
  • Browse for a restaurant partner in your city
  • Place order and enter a payment method
  • Wait for your delivery driver to arrive

You will also find local stores where you can order other products. For example, you could have a Postmates employee pick up pet toys, a phone charger, or even groceries.

If you get frequent orders, you can save money by joining Postmates Unlimited. With unlimited, you don't have to pay delivering fees, you get special promotions, and you don't have to worry about blitz pricing.

To access Postmates for drivers and make some side money, you need the fleet app. From there, you can register your car and get a bag and Postimates card in the mail to be a certified courier.

You can deliver using a car, bike, or even do walking deliveries in some places. When someone places an order, you accept it in the app, and you follow the route to the restaurant and the drop off destination.

What You Can Expect

Ordering on Post mates is pretty straightforward. The delivery service can come to your work, apartment, or house for your convenience.

As you browse the app, you can sort available items by category such as food type, sort by distance, or sort by Postmates reviews.

For example, if you search "ice cream," you will get a list of every business that has that thing on their menu.

People over the age of 21 can get alcohol delivered in some cities. However, you will need to show a valid ID upon drop-off.

After you checkout, you will see the estimated arrival time for your order. From there, you can leave a tip and drop-off instructions for your person. There is also a choice for how you want to get your order: meet the driver, pickup, or contactless drop-off. Postmates is one of the best no-contact food delivery services

You can view information about the couriers who pick up your order, such as their reviews (rating), their experience, and their vehicle.

If you want, you can track your delivery drivers on the map in the app to find out how long your order will take.

If you live in a downtown area or popular place, you may encounter blitz pricing during busy hours such as during a lunch rush.

If you have any problems or questions with anything, you can contact Postmates customer service in the app.


Postmates is available in 2,940 cities in all 50 US states and Washington DC. Your experience and wait times will vary depending on the couriers available in your city, the time of day, traffic, and the restaurant. Typically, it doesn't take any longer than an hour to receive your order.

The experience is cashless for customers and employees. Users pay and tip in the app using Paypal, a debit card, or a credit card. However, you can tip in cash if you wish. You can alter your compensation amount for the driver until 10 hours after you get your food. For Postmates for drivers, the driver receives their income via bank or card deposit.


Is it worth it working for Postmates?

Almost anyone can deliver food with Postmates, which makes it a handy side job. Most employee reviews are mixed in terms of job satisfaction. However, if you live in a major city, you have almost limitless earning potential depending on how often you drive. One of the benefits of the position is having complete autonomy over your schedule.

How does Postmates work?

You can order Postmates 24/7 using the app for iOS and Android. The company services many locations in the US, and you get dinner at your door for the cost of the meal and a small delivering fee. If you wish, you can schedule orders as well in the app system.

Does Postmates Close?

No, you can get a food product using the company apps as long as the restaurant you want is open for delivery orders. Depending on your city, you may have issues getting a late-night response because there may not be many drivers out on the roads.

Postmates Costs

Meal prices depend on select restaurants and meals. There is a delivery fee of $0.99-$3.99 for all partnering stores and $5.99-$9.99 for other stores. In addition, you pay a variable service fee, and all costs are transparent at the checkout.

Food for Thought

Many Postmates reviews praise the company for its widespread service and its huge selection of partners.

Many Postmates reviews praise the company for its widespread service and its huge selection of partners. With COVID 19, supporting your favorite restaurant can be an issue. Fortunately, the company offers flexibility and ways that you can get something from almost anywhere without leaving home.

Postmates service is most compatible with people who want to support local businesses without leaving home.

Postmates food delivery services


  • Flexibility in what you can purchase
  • Easy to access customer support
  • Plenty of bonuses and incentives for members
  • Easy opportunity to support community businesses

Hi, I'm Paul. Welcome to my website! I, along with my cronies, are leveraging our years of working in the food industry to review meal and drink delivery services. We review. You eat happily ever after.

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