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Cratejoy Review: Pro & Cons

Written By: Paul

Last Updated on December 22, 2021

Cratejoy is your one-stop-shop for subscription boxes in all shapes and forms.

Beauty, books, foods, or geek and gaming? A personally selected subscription box is the generous gift that keeps on giving!

And what better way to show yourself some self-love than signing up for a subscription box, sending you a monthly surprise with those things that light you up?

In this review, we have opened some of the most popular boxes sold on this platform to give you a hint of what you can expect, as well as how it works. Let's dive in!

Cratejoy At A Glance

  • Best Match For: People looking for a marketplace where they’ll be able to find a gift subscription box for every occasion, person, interest, or hobby.
  • Commitment Level: Subscription; One-time purchase
  • Availability: All 50 states
  • Value: $2.08-$199.99/month; Additional shipping fees depending on the location
  • Type: A unique marketplace for gifts and subscription boxes.

How Cratejoy Works

The cool thing with Cratejoy is that they are a curated platform where small businesses can provide their products. In the subscription box business, they are the only company operating according to this model! This means you can find rare gems and unique gifts here that you won't find elsewhere.

For each category, such as Art & Culture, Self-Care & Wellness, and Home, you find a bunch of suppliers selling their carefully crafted monthly subscription boxes on the platform. You can also see the ratings from their existing customers.

Signing up for a monthly subscription box on Cratejoy, for yourself or a friend, is thus a great way to support small businesses putting their heart into the creation of each box. They even have the best chocolate subscription box.

The Cratejoy website is also very helpful with rating, reviews, Q&A's, and their blog Box Insider Blog. You'll find recommended top picks in case you have a hard time choosing (if so, we totally get it!).

Cancellation Policy

When you sign up for Cratejoy, there's no fixed subscription length – your subscription will automatically renew on a month-to-month basis. You can log in to your account to stop your subscription from automatically renewing.
Here's some information on how to do it:

  1. Log in to your Cratejoy account and click Subscriptions.
  2. Click Active Subscriptions.
  3. Click Manage Subscription.
  4. Click Cancel Subscription.
  5. Select Reason for Cancelling and provide Feedback.
  6. Click Confirm and Cancel Subscription.

Note that this won't refund the subscriptions you've already bought – to do so, you have to contact the seller.

Contact the Seller

Since you don't buy the subscription box directly from Cratejoy, but from each individual business, the exact conditions are up to the seller.

For any questions related to your current subscription, or one that you're considering, you can reach out to the seller via the button Contact Seller.

If you have tried to reach the seller without success, you can contact the customer service of Cratejoy. Cratejoy is not responsible for the sellers.


Know that even if you wouldn't be able to reach the seller, and wish to receive a refund, there's a way out. If the seller is still unresponsive after multiple attempts by yourself and Cratejoy to reach them, you can contact your bank and issue a "chargeback". This means you let them know you never received the product. Usually, your bank will be able to put the funds back into your account.

Chargebacks are the last option when all else fails, as they imply pretty severe ramifications for the seller.

What You Can Expect From Your Cratejoy Box

You can expect literally anything from your Cratejoy box! Thanks to the variety of boxes and providers on the platform, this is an excellent way of effortlessly discovering new, unique products catered to your tastes within a category you're passionate about.

This subscription service works as a month-to-month subscription, meaning that it will automatically renew after you've received your first box. If you've been charged for a box but haven't received it yet, and you wish to cancel your subscription and get refunded, please see "Contact the Seller" above.

Sample Boxes

We have explored the categories this subscription box company has to offer for you!

  • Gifts: Here, you find gifts in different categories. How about gifts under $100, self-care gifts for staying in, for introverts, for the guy who has everything, for couples, foodies, or kids? Check out Cratejoy's extensive gift guides if you need some pointers!
  • Women: Browse among categories like self-care, home-SPA, goddess boxes with crystals and spiritual gifts, jewelry, mom boxes, and boxes tailored to the bride-to-be.
  • Men: Here, you can find stuff like what's allegedly the world's most comfortable underwear, unique beer boxes, cigars, vinyl records, menswear, and a monthly science club. Or maybe get a shaving kit sent to you every month?
  • Kids: The kids category sends a package per month to a kid of your choice in categories like science and technology kits, craft boxes, kids book club, unicorn boxes, and a kit specifically to unleash your superpowers.
  • Self-Care & Wellness: The subcategories in this section are Self-Help & Inspiration, Leadership and Productivity, Wellness and Mindfulness, Faith & Religion, and Spiritual.

    One of the top boxes is the Goddess Provisions. This 100% vegan and cruelty-free box sends you essentials like crystals, tarot cards, aromatherapy, and superfood snacks every month.
  • Beauty: Feeling for organic and natural beauty, makeup, or products to create your own home-SPA? You'll find that and much more in the Beauty category!
  • Books: A wide range of all kinds of book subscription boxes you can imagine and then some! Among the subcategories can be mentioned kids books, adult coloring books, fantasy & sci-fi, and romance.

    Coffee and a Classic is one of the best-selling book subscriptions: each month, you'll get a classics book, something to sip on, two surprise accessories, and a bookmark.
  • Food: Who doesn't love food?! Cratejoy literally has one box for all tastes! Find a box suitable for diets like vegan or paleo, allergies like gluten-free, desserts and cookies, beer and wine, snacks, and international food. If you want the best international snack box, the last one is perfect for traveling the world without leaving your kitchen!

    This is the ideal gift to a foodie you like, or as a way to make sure you stay ahead with the latest food trends and get your taste buds to explore new territory every month.
  • Geek & Gaming: Long live the nerds! Whether you're into board games, video games, anime and manga, or graphic novels, this category surely has something to satisfy your desires. Among the favorites in this section, you'll find the Comic Mystery Box, containing 15 classic collector's comics each month.

    The Conundrum Box adds an instant sense of adventure wherever you are, while My Sci-Fi Club brings you the best of science fiction.
  • Fitness: You guessed right – this box gives you the best of protein bars, fitness gear, and fashionable athletic outfits to maximize performance and fun when breaking a sweat!
  • Art & Culture: Never feel a creative block again! Here, you'll find all kinds of craft boxes, allowing you to play and explore. Wanna deepen your passion for painting, make your own personalized greeting cards, learn new embroidery techniques, or gift someone a hand-made necklace? Unleash your inner artist with an Art & Culture subscription!
  • Pets: Cratejoy has a special Pets category with gift boxes for an animal in your life. Because sometimes, the person that you feel like pampering with a monthly subscription box is not really a person but has four paws and a tail!

    A favorite is the Dog Mom Box filled to the brim with all essentials you need to take care of the little ones: dog treats and toys and accessories for you as the dog mom. The Pup Mom Crate is the perfect gift for someone who just got their new puppy.

    An unconventional box is Winedog made for a doggie date night with your best friend! It contains things like a bottle of "wine" for your dog (don't worry – no alcohol), and all the proceeds got to a dog rescue organization. There are also boxes for cats and birds.
  • Home: The home category features boxes related to gardening, plants, DIY, interior design, and more. There's also the herb & apothecary section with products such as CBD oil, essential oils, and raw honey.
  • Novelty: In the adult category, you'll find products for increased pleasure and joy, meditation essentials, and hemp products.


Delivery time varies depending on the seller and where you live.

For more information, their customer service recommends that you contact the individual seller.

In case you can't reach them, you can always drop a line to the Cratejoy customer service.


What is Cratejoy?

Cratejoy is a subscription box company sending you one curated box per month within a category of your choice. Think of it like eBay for subscription boxes! Browse between a multitude of companies offering their products on the platform, in categories catering to men, women, and kids, as well as all kinds of interests and passions.

Cratejoy is headquartered in Austin, Texas, and was founded in 2015.

What are the best monthly box subscriptions?

Cratejoy is a company with a unique format within the subscription box business. It's a virtual marketplace where vendors can offer their products in the form of monthly subscription boxes in all categories you can imagine!

Which one is the best for you depends on your interests and liking. On the Cratejoy marketplace website, you can sort by most popular to see which box is the bestseller within each area.

Some examples of Cratejoy bestsellers in different categories:

  • TheraBox: a mindfully curated box by therapists aimed at reducing stress and increasing joy through more self-love
  • Gain[z] Box: a monthly goodie bag filled with fitness gear
  • The Adults & Craft Crate: a trendy craft box with all materials, tools, and instructions included!

Are subscription boxes a waste of money?

Whether or not something is a waste of money depends on the value we get from it. The value from a subscription box is that you get unique and hard-to-come-by products conveniently delivered directly to your door.

If you're a fan of rare findings, and like the comfort of delivery and the surprise part, a monthly subscription box is a pretty priceless service!

In this Cratejoy review, we've gone through all the categories and had a look inside some of the most popular subscription boxes, so that you can find one for yourself!

Is selling on Cratejoy worth it?

Yes, by selling on Cratejoy, you can enjoy a reliable platform to sell your subscription boxes without doing the extra work of starting from scratch. If your business does well, you can mitigate the added fees of selling on Cratejoy.

How much does Cratejoy charge to sell?

Cratejoy charges fees based on the price of your product. The standard fee is 1.25% + $0.10. If you use Stripe, you’ll be charged 2.9% + $0.30 for every transaction.

Can you make money with Cratejoy?

Cratejoy makes it easy to start your subscription box business. Starting a subscription box service can be very lucrative, since customers will become subscribers instead of one-time purchasers.

How does Cratejoy work?

Cratejoy is an online marketplace for all types of subscription boxes. Anyone can sign up to use Cratejoy as a seller and receive a custom site, a dashboard for analytics, and built-in subscription payment options.

What percentage does Cratejoy take?

Marketplace orders are charged 10% plus the transaction fees for the platform, which are 1.25% of the order’s total cost plus $0.10.

How much is Cratejoy monthly?

There are three monthly Cratejoy plans. It’s free to sell on the marketplace only, $19 per month for Checkout only, and $39/month for the All-In-One plan.

How does selling on Cratejoy work?

Selling on Cratejoy is simple. As a subsription box seller, you get to sell your product on the Cratejoy marketplace, use their hosted checkout page, and receive a custom website. Non-sellers can browse Cratejoy to find hundreds of subscription boxes.

Where is Cratejoy based?

The Cratejoy headquarters are in Austin, TX. The company has three offices around the United States.

Is Cratejoy secure?

Yes, Cratejoy uses a PCI-compliant credit card vault to store credit card information. They also store all personally-identifying information using industry-standard encryption techniques.

Does Cratejoy charge shipping?

Yes, Cratejoy charges shipping rates according to USPS prices based on the wieght of the item. To estimate your shipping fees, you can use the USPS Postage Price Calculator.

Does Cratejoy ship internationally?

Yes, Cratejoy ships internationally. Sellers can set their own preferences for specific countries.

Cratejoy Costs

With so many subscription boxes, you can find the cheap ones going for as low as $2 a month. There are also exclusive ones that cost almost $200 a month and everything in between. Depending on your location, additional delivery fees may apply.

Pros and Cons


One advantage with Cratejoy is that you have almost endless options. You rather risk overwhelm than not finding the perfect fit! On the elaborate and informative Cratejoy website, each seller provides detailed information about what you can expect from their boxes.

The filtering system on the Cratejoy website helps break down each category in smaller, more digestible parts to allow you to find the perfect match for you.

It's helpful that you can read reviews and FAQs for each subscription – many times, someone has already asked themselves the same questions as you do.

Another advantage is that you can find truly unique gifts on the platform and support small businesses while doing so. The carefully selected and manufactured products admitted on the platform can often have a more personal touch than their mass-produced counterparts.


It's not evident where to find information about delivery conditions, such as estimated delivery time and what areas they ship to – this is probably because Cratejoy is a market platform, and the exact requirements depend on the individual seller.

On that same note, it's not clear whether you can get reimbursed for a prepaid subscription if you want to cancel later on. The customer service urges you to contact each individual seller.

Food for Thought

Cratejoy has undeniably a unique and innovative idea with their subscription box marketplace. With the plethora of categories, you'll surely find one that suits your tastes or is the perfect gift to anyone you feel like spoiling a little extra.

The great thing with gifting a monthly subscription is that the recipient keeps getting reminded of your kindness month after month! That's what we call a win-win.

Cratejoy is the perfect match for someone wanting a monthly surprise box with products that suit their passion or tastes. And seriously – who wouldn't?!

Cratejoy's subscription box and delivery services


  • Almost endless options for the gift boxes
  • Elaborate filtering system helping you find the perfect gift quickly
  • Reviews and FAQs for each product
  • Support small businesses and find unique gifts

Hi, I'm Paul. Welcome to my website! I, along with my cronies, are leveraging our years of working in the food industry to review meal and drink delivery services. We review. You eat happily ever after.

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